We at OIS are proposing a joint requirement information gathering approach in building a reliable, sophisticated HIS and EMR solution for our customers usage. OIS will provide consultancy from our industry experience and from our R&D team of talented resources and expertise on developing features and functionalities required by our customers during these stages of information gathering of specification requirements.

By having this implementation approach, our customers will be deeply involved throughout the implementation process which will result in faster deployment times and accurate delivery compared to the traditional developer gathering system requirements through multiple interviews.

OIS will plan and manage the project together with our customers by adopting the necessary Project Management practises deemed necessary to achieve the project's objectives. OIS will also coordinate overall project activities with our customers in providing support, change management and communications throughout the project duration.

As part of OIS's implementation service, OIS will provide systems training to IT systems administrator, trainer and users.  OIS will develop the training documentation and user guides of the new system which will be used in this training. OIS will also provide guidance and support to our customers in the installation and setup of the new system.  This will include the setting up or creation of the security matrix, user group and user IDs. 
 
Finally, as part of OIS's responsibilities, OIS will also design and perform system configuration, including documentation of final blueprint and system configuration.  We will conduct integration test as part of Project Quality Management process, as well as coordinate User Acceptance Test (UAT) and support key users in performing the UAT.

OIS provides comprehensive application software maintenance support services. Support services consist of all programming and diagnostic works that may be necessary to correct any errors in the software which affects its operation and which have been reported. Support services include supplying software corrections (software patches), software enhancements (software updates) and technical advice  either remotely or on-site if necessary.